Kimera T4 Temperature Calibration Probe USB dongle
The Kimera T4 Temperature Calibration Probe USB Dongle is an essential accessory for maintaining the precision and accuracy of your Nexless PCR devices. Specifically designed for the Kimera P-IV system, this probe ensures optimal performance by calibrating the device's temperature settings accurately.
The USB dongle interface allows for easy connection and seamless integration with the system. With its high sensitivity and reliable measurements, the Kimera T4 Probe is a crucial tool for laboratories seeking to uphold the highest standards in PCR testing accuracy. Its user-friendly design facilitates quick calibrations, minimizing downtime and enhancing overall efficiency in diagnostic procedures.
Our Commitment to Satisfaction
At Nexless, we stand behind the quality and performance of our products. Our return policy is designed to ensure complete customer satisfaction and uphold the highest standards of service.
Return Policy Details:
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Time Frame: Customers may return products within 30 days of purchase for a full refund or exchange, provided the conditions below are met.
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Condition of Product: Returns must be in the original packaging, unused, and in the same condition as received. Products that have been used, damaged, or altered will not be eligible for return.
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Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
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Return Process: To initiate a return, please contact our customer service team. They will provide you with a Return Authorization Number (RAN) and detailed instructions on how to proceed.
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Shipping Costs: Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or a shipping error on our part.
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Refunds: Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
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Exchanges: If you need to exchange an item for the same product, send us an email at our support address. Shipping costs for exchanges due to manufacturing defects or shipping errors will be covered by Nexless.
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Defective or Damaged Products: In the rare event that a product is defective or damaged upon arrival, please contact us immediately. We will prioritize the assessment and replacement of defective or damaged products.
Additional Information:
- Customized or personalized items are not eligible for returns due to the nature of these products.
- We reserve the right to refuse a return if the conditions of our policy are not met.
Customer Support:
For any questions or concerns regarding our return policy, please reach out to our customer service team. We are dedicated to providing you with a smooth and hassle-free return process.
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